What types of products does Zaynef offer?
Zaynef specializes in a curated selection of innovative pet products. Our offerings include portable water bottles designed for on-the-go hydration and stylish hair removal brushes that help keep your pets looking their best. Each product combines practicality with fun designs to enhance the pet ownership experience.
How can I ensure the best hydration for my pet while traveling?
Using our portable water bottles is an effective way to ensure your pet stays hydrated during travel. These bottles are designed for convenience, allowing you to easily provide water to your pet whenever needed. It is recommended to offer water to pets every few hours, especially during warm weather or after physical activity.
What is the return policy for Zaynef products?
At Zaynef, we accept returns within 30 days of delivery, provided the items are unused, in their original condition, and in the original packaging. Customers are responsible for return shipping costs unless the item is defective or incorrect. For more details, please refer to our Return & Refund Policy.
How long does shipping take for Zaynef products?
Orders are processed within 1–3 business days, and the estimated delivery time is between 7–12 business days. We offer free shipping on all orders within the United Kingdom, ensuring a cost-effective shopping experience.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us within 48 hours of receiving your package. Include photos of the item and your order number in your email. We will provide a replacement or a full refund based on your preference.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact us within 12 hours of placing your order. After this period, we cannot guarantee that the address can be updated, especially if the order has already been processed for shipment.
What are the payment options available at Zaynef?
Zaynef accepts various payment methods, including major credit cards and PayPal. This ensures a secure and flexible payment process for our customers.
How can I contact Zaynef for further inquiries?
You can reach us via email at info@zaynef.com or by phone at +44 7877414268. Our business hours are Monday to Friday, from 9:00 AM to 6:00 PM.